E-Commerce Order Fulfillment - Why You Should Outsource
Here at Eleets 3PL, we know that small business owners are dealing with a lot of tasks. That's more true now than ever, thanks to the rise of the Internet. Sure, it's great to be able to reach out to more customers than ever, but online sales can pose brand new challenges for a business that's used to brick and mortar operations. Fortunately, our expertise in e-commerce, logistics, and supply chain issues are unmatched. There are many reasons to outsource your e-commerce order fulfillment, along with many reasons why we're the best to help you with that. Here's a look at the advantages of outsourcing this critical task.
Outsourcing work to another company can seem like it's going to be the more expensive option, but that's simply not the case here. When you outsource your e-commerce logistics to us, you don't have to worry about training up a whole division of workers with expertise in the order fulfillment process, warehouse management systems, or other areas. Instead you have experts handling the work for you. We can even qualify for some lower shipping rates due to the volume of orders that we handle for our customers, and we can often pass those savings right down to your small business.
You Can Reach New Markets
A fulfillment provider can also help you reach new markets. Maybe you'd like to have a more global reach, but that can be hard to achieve for one company by itself. On the other hand, an e-commerce logistics company that already has a wide reach can help you expand your business without requiring you to spend as much time or money as you would on your own. An expert partner in this field can really help you grow.
Access to Better Tech
When you partner with us, you're getting access to all of our specialized technology. We have effective e-commerce warehouse management software that helps with picking, packing, and shipping. It can take in an online order and figure out where the needed items are quickly, saving time and money. Our warehouse management system and other tech simply make fulfilling e-commerce orders easier, so there's no reason to go it alone.
No matter how hard you work to fulfill orders and get your products out to customers, your delivery would likely be faster with the aid of an effective logistics company. How many warehouses and facilities do you have? Where are they located? Depending on your answers to these questions, a third-party logistics firm with conveniently located facilities could reduce transit times to your customers, while you save on shipping costs.
Improved Customer Service
Faster deliveries can help drive an increase in customer satisfaction, but partnering with a company with an expertise in e-commerce logistics could also improve customer service in other ways. Returns come to mind. Handling returns can take up a lot of time, but a partner in your e-commerce operations can help take care of that. Your customers will be happy to see that returns are convenient, and you'll have more time to focus on some of the more pressing and important issues facing your business.